by Lisa Borowsky on February 05, 2022
I bought this for my daughter and it's by far her favorite toy to date. About 3 weeks after purchasing, the remote control stopped working so I contacted the company to see about a replacement. They sent me instructions on how to reset with within 24 hours of my request. I was upset that it wasn't working being so new, but very pleased with their customer service response. They also offered to replace the remote control of their troubleshooting didn't work, which I appreciated.