You can return a item within 30 days of delivery as long as it has not yet been used and is returned in the original packaging.

Please double check the following when it arrives:

• 1) Scan the box for damage.

• 2) Make sure the product name and model number match your order confirmation.

• 3) Remove the packaging and inspect the appliance.

If you receive the wrong item or it arrives damaged, don’t accept the delivery. Tell your delivery representative(s) and contact us so we can arrange for a replacement. Once you have installed the appliance, it cannot be returned.

There are a few items that can't be returned:

• 1) Items you have already assembled

• 2) Item that have already been used

• 3) Items of broken packaging or box

• 4) Item that lost the original packaging

However, if your item is damaged or defective, these exceptions do not apply. In this case, we'll take care of it and work with you to find the best solution.

To return your product or cancel your order, please contact our customer service in time: [email protected]